FREQUENTLY ASKED QUESTIONS

What products do you sell?

We sell a wide range of authentic African food products including palm oil, garri, rice, yam flour, cassava flour, spices, dried fish, crayfish, honey, shea butter, charcoal, minerals, and more.

Do you export to countries outside Nigeria?

Yes. We ship to the USA, UK, Europe, Canada, Australia, UAE, Asia, and other countries where African communities reside.

How can I place an order?

You can place your order directly on our ecommerce website or contact our WhatsApp manager at 08091041236 for instant assistance.

Do you offer personal shopping services?

Yes. We provide personal shopping for customers abroad who want authentic Nigerian food items sourced and delivered to them.

How do you package your products for export?

All products are professionally packaged in export-standard materials to ensure freshness, durability, and safe international delivery.

How long does shipping take?

Shipping times vary by country and logistics method, but customers will receive estimated delivery timelines when placing an order.

Do you supply African restaurants and supermarkets abroad?

Yes. We supply African restaurants, supermarkets, and stores across the USA, UK, Europe, Canada, Australia, and other regions.

Can I order in bulk or wholesale?

Absolutely. We handle bulk and wholesale orders for shops, restaurants, distributors, and individuals.

Are your products sourced locally?

Yes. Our products are sourced from trusted Nigerian farmers, markets, and producers to ensure authenticity and quality.

What payment methods do you accept?

We accept secure online payments through the ecommerce website and direct payments via bank transfer or WhatsApp order processing.

Do you accept returns or refunds?

Refunds or returns depend on the nature of the order and shipping condition. Customers facing issues can contact support for resolution.

How can I contact customer support?

You can reach us through our WhatsApp line at 08091041236 or via the contact form on the website.